Lumunom

Privacy Policy

Effective Date: July 1, 2026

At Lumunom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or join our waitlist.

1. Information We Collect

We only collect information that you voluntarily provide to us, which may include:

  • Identity & Contact Data: Your name and email address when you sign up for our waitlist, newsletter, or future customer accounts.
  • Device & Usage Data: Your IP address, browser type, and how you interact with our website, collected automatically via cookies to help improve your browsing experience.
  • Transaction Data: When you make a purchase, we collect information necessary to process your order, including your billing name and address, shipping address, and payment details. Payment card information is processed directly by our third-party payment provider and is never stored on our servers.

2. How We Use Your Information

We use the data we collect strictly to:

  • Provide, operate, and maintain our website.
  • Process and fulfill your orders, and send you related order confirmations and receipts.
  • Send you updates, priority access notifications, and marketing communications regarding our upcoming product launches.
  • Analyze website traffic to improve our user experience.

3. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who help us run our business (such as our email marketing platform and website analytics tools), under strict confidentiality agreements.

4. Data Security & Storage

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or disclosure. Because we operate out of British Columbia, Canada, your data is governed in accordance with Canadian privacy laws (including PIPEDA).

5. Your Rights & Choices

You have complete control over your data. At any time, you can:

  • Opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any email.
  • Request access to the personal data we hold about you.
  • Request that we update or permanently delete your personal information from our systems.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach us at www.lumunom.com/contact.